Terms of Service
1. Introduction
These terms of service establish the terms and conditions for the use of Heybie mobile application and related services. By using the application, you agree to these terms.
2. Definitions
- "Application": Heybie mobile application
- "User": Natural person using the application
- "Service": All features and services provided through the application
- "Partner Venues": Meeting locations partnered with the application
- "Premium Features": Additional services provided for a fee
3. Terms of Use
3.1. Age and Eligibility
- You must be at least 18 years old to use the application.
- The application is only available for use in Turkey.
- Use by minors or banned persons is strictly prohibited.
3.2. Account Creation and Verification
- Users must share accurate and current information.
- Face verification video is mandatory and cannot be manipulated.
- Creating fake or misleading profiles is prohibited.
- Each user may create only one account.
3.3. Location Information
- The application tracks and records users' locations.
- Location information is used to show nearby users and venues.
- Some services may be limited if location sharing is disabled.
- Location information is only shown to users within specified distances.
3.4. Profile Content
Users must share the following information:
- Name
- Age
- Physical characteristics
- Education and work information
- Hobbies and habits
- Profile photos
- Face verification video
- Location information
3.5. Premium Features and Purchases
- Premium features are available for additional fees.
- Purchases are made through the in-app payment system.
- Payment information is stored securely.
- Refunds for purchases are subject to platform (iOS/Android) policies.
- Premium membership cancellation must be made at least 24 hours in advance.
3.6. Meeting and Behavior Rules
- Users must behave respectfully and courteously during meetings.
- The following behaviors are strictly prohibited:
- Physical or verbal harassment
- Threatening behavior
- Inappropriate behavior due to alcohol or substance use
- Violations of personal boundaries
- Damaging venue property
- Actions that disturb other users
- The complaint mechanism can be used for users who display inappropriate behavior during meetings.
- It is recommended to contact security authorities if experiencing uncomfortable situations before or during meetings.
3.7. Prohibited Content
The following content is strictly prohibited:
- Obscene or pornographic content
- Violent images or text
- Hate speech or discrimination
- Misleading or false information
- Personal information of others
- Materials that violate copyright
3.8. Messaging and Communication
- Messaging feature is only activated after matched users meet at the designated venue.
- Harassment, threats, or disturbing behavior is prohibited.
- Commercial messaging and spam are prohibited.
4. Privacy and Data Security
- User data is processed and protected under PDPL (Personal Data Protection Law).
- Collected data: personal information, photos, location information, and face verification video.
- Data is used for service improvement and security purposes.
- User data is not shared with third parties (except for legal requirements).
5. Security Recommendations
- First meetings should only take place at partner venues.
- Sharing personal contact information is not recommended.
- Report suspicious situations to application management.
- Avoid carrying valuable items and large amounts of cash.
- Carefully review user profiles before meeting.
- Share meeting place and time with trusted contacts.
6. Disclaimer
- The application is not responsible for issues arising from user interactions.
- Partner venues are responsible for service quality and security at their locations.
- Users are responsible for their own security.
- Users are responsible for financial transactions related to in-app purchases.
7. Account Suspension and Termination
Accounts may be suspended or terminated for:
- Violation of terms of service
- Creating fake profiles
- Harassment or inappropriate behavior
- Illegal activities
- Complaints from other users
- Violation of meeting rules
- Location information manipulation
8. Changes
- Terms of service may be changed without prior notice.
- Changes will be announced in the application.
- Using the updated services means accepting the changes.
9. Contact
HEYBİE BİLİŞİM TEKNOLOJİLERİ VE DİJİTAL HİZMETLER ANONİM ŞİRKETİ
FENERBAHÇE MAH. İĞRİP SK. NO: 13 İÇ KAPI NO: 1 KADIKÖY/ İSTANBUL
10. Effective Date
These terms of service are effective as of 12.1.2024.