Cookie Information Text

As HEYBİE BİLİŞİM TEKNOLOJİLERİ VE DİJİTAL HİZMETLER ANONİM ŞİRKETİ(hereinafter referred to as "Our Company"), we use certain cookies and similar technologies within our websites and application (collectively referred to as "Platform"). Cookies are small text files stored on your device or network server through browsers by the Platforms you visit. The use of cookies and other similar technologies is carried out in accordance with national and international legislation to which we are subject pursuant to the Personal Data Protection Law No. 6698 ("Law") and the Communiqué on Procedures and Principles to be Followed in Fulfilling the Obligation of Information.

For detailed information about the purposes of processing your personal data by us, you can access the Personal Data Protection Policy that has been shared with the public through our website www.heybie.com or our mobile application named Heybie.

The purpose of this Cookie Information Text that we present to your attention is to explain how your personal data obtained through automatic means via cookies used on our Platforms is processed, to inform you, and to explain how the cookies used can be managed by you.

Our Platforms use session cookies and persistent cookies, necessary cookies, functional and analytical cookies. You can reject or remove cookies by following the instructions given from your browser and specified below. However, in this case, you may not be able to access all functions of our platforms or your access may be limited.

Cookies Used on Our Platforms and Their Purpose of Use

The purposes of using cookies on our Platforms and processing your personal data through these cookies are stated below:

  • To perform basic functions required for the operation of the Platforms.

  • To improve services offered on the Platforms and provide ease of use.

  • To analyze Platforms and provide necessary improvements.

  • To provide customers with a better shopping experience.

  • To perform personalization, targeting, and advertising activities.

Types of Cookies Used on Our Site and Application

Below you can find different types of cookies we use on our Platforms. Cookies are generally divided into (i) By Usage Duration, (ii) As First-Party and Third-Party Cookies, and (iii) By Purpose of Use. Regarding the distinction made according to party, it should be noted that both first-party cookies (placed by the site you visit) and third-party cookies (placed by servers other than the site you visit) are used on our Platform. Regarding usage duration, our Platform uses session cookies and persistent cookies based on usage duration. Session cookies are used to ensure session continuity and are deleted when you close your browser. Persistent cookies are not deleted when the Platform is closed and are automatically deleted at a specific date or after a specific period.

Our detailed explanations regarding Cookies by Purpose of Use are listed under separate headings below:

Essential Cookies

These cookies are absolutely necessary for the Platforms to work properly. These cookies are needed to manage the system and prevent fraudulent transactions, and if blocked, the Platforms will not work. These cookies are mandatorily used to fulfill an information society service (logging in, filling out forms, and remembering privacy preferences) that you have requested.

Functional Cookies

These cookies are used to provide you with a more advanced and easier user experience. For example, they perform functions such as remembering your previous preferences (except for your privacy preferences) and allowing you to easily access certain content on the Platforms. You can block the use of these cookies as explained in detail below.

Analysis/Performance Cookies

These cookies are ones that allow us to analyze and understand how the Platforms work. Additionally, performance and analytical cookies are first-party and enable counting visitors and measuring traffic on our Platform. This way, we can measure and improve our Platform's performance. These cookies help us understand which sections of our Platform are most popular and which are least popular. You can block the use of these cookies as explained in detail below.

1. Essential Cookies

Firebase Authentication Cookies

  • Purpose: User session management and secure authentication

  • Type: First-Party Cookie

  • Duration: Session duration (24 hours)

Firebase App Check Cookies

  • Purpose: Application security and verification

  • Type: First-Party Cookie

  • Duration: 48 hours

Session Cookies

  • Purpose: Active session management

  • Type: First-Party Cookie

  • Duration: Throughout session

2. Functional Cookies

Preference Cookies (Shared Preferences)

  • Purpose: Storing user preferences (language, theme, etc.)

  • Type: Local Storage

  • Duration: Persistent (Until application is removed)

Google Maps Cookies

  • Purpose: Location-based services and map display

  • Type: Third-Party Cookie

  • Duration: 6 months

Firebase Remote Config Cookies

  • Purpose: Application settings and customizations

  • Type: First-Party Cookie

  • Duration: 12 hours

3. Performance and Analytics Cookies

Firebase Performance Cookies

  • Purpose: Application performance monitoring and improvement

  • Type: First-Party Cookie

  • Duration: 30 days

RevenueCat Analytics Cookies

  • Purpose: Purchase and subscription analysis

  • Type: Third-Party Cookie

  • Duration: 90 days

4. Cache and Media Storage

Video Cache

  • Purpose: Video content caching

  • Type: Local Storage

  • Duration: 24 hours

Image Cache (Cached Network Image)

  • Purpose: Image caching

  • Type: Local Storage

  • Duration: 7 days

Audio Cache

  • Purpose: Audio recordings and media caching

  • Type: Local Storage

  • Duration: 24 hours

5. Marketing and Advertising Cookies

In-App Purchase Cookies

  • Purpose: In-app purchase transactions

  • Type: Third-Party Cookie

  • Duration: During transaction

Firebase Cloud Messaging Cookies

  • Purpose: Notification preferences and token management

  • Type: First-Party Cookie

  • Duration: 14 days

How Can I Control the Use of Cookies?

Our Company bases its practices on the preferences of our visitors and users regarding the use of cookies and similar technologies. However, cookies that are mandatory for the proper functioning of the Platforms must be used. Additionally, we would like to remind you that if certain cookies are turned off, some functions of the Platforms may partially or completely fail to work.

Your explicit consent is obtained for cookies used on our Platform, except for mandatory cookies, and you have the right to change your consent at any time. Through the cookie management panel, you can view the types of cookies used on our Platform and set preferences with "on" or "off" options for all cookies except Essential Cookies. You can also change your preferences through this panel at any time.

Browsers used to access our Platforms generally accept cookies automatically. Cookies are not mandatory to use our Platforms, but if you set your browser to reject cookies, your user experience quality may decrease and various functions of our sites may break.

You can configure your browser to block cookies for all sites or specific sites, to give warnings when cookies are created, to block third-party cookies, or to treat all cookies as session cookies. Additionally, you can delete cookies through your browser or view the list and values of cookies stored in your browser. For detailed information about your browser's cookie management functions, please click the relevant link below to get information from your browser's website:

For more detailed information about cookies, you can visit https://www.aboutcookies.org or https://www.youronlinechoices.eu/. Our Company uses cookies within the scope of this Information Text and reserves the right to change the terms of use related to cookies and the Cookie Information Text.

Method and Legal Basis for Collecting Your Personal Data

Your personal data is collected automatically through cookies in electronic form due to your visit to or use of the Platforms. Essential Cookies and Analysis/Performance Cookies are processed based on the legal reason that "data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject," while Functional Cookies and Advertising and Marketing Cookies are only processed with your explicit consent under Article 5(1) of the Law.

Your collected personal data may also be processed for the purposes stated in this Cookie Information Text within the scope of personal data processing conditions and purposes specified in Articles 5 and 6 of the Law.

Parties to Whom Your Personal Data May Be Transferred and Transfer Purposes

Your personal data may be transferred to our suppliers, business partners, and legally authorized public institutions and/or legally authorized private persons in accordance with the personal data transfer conditions specified in Articles 8 and 9 of Law No. 6698 within the scope of the aforementioned Purposes.

Rights of the Data Subject Under Article 11 of Law No. 6698

As personal data subjects, you have the following rights:

  • To learn whether your personal data is being processed,

  • To request information if your personal data has been processed,

  • To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,

  • To know the third parties to whom your personal data is transferred within the country or abroad,

  • To request correction if your personal data has been processed incompletely or inaccurately and to request notification of the operation carried out in this scope to third parties to whom your personal data has been transferred,

  • To request deletion or destruction of your personal data in the event that the reasons requiring their processing cease to exist, although it has been processed in accordance with the provisions of Law No. 6698 and other relevant legislation, and to request notification of the operation carried out in this scope to third parties to whom your personal data has been transferred,

  • To object to the occurrence of any result that is to your detriment by means of analysis of your processed data exclusively through automated systems,

  • To claim compensation for the damage in case you suffer damage due to unlawful processing of your personal data.

For the effective exercise of these rights, you must submit your request containing your explanations about the right you want to exercise among the rights specified in Article 11 of the KVKK, along with necessary information identifying you and other required information by:

  • Filling out the form at www.heybie.com and personally delivering a signed copy of the form to FENERBAHÇE MAH. İĞRİP SK. NO: 13 INTERNAL DOOR NO: 1 KADIKÖY/ISTANBUL with documents verifying your identity,

  • Sending by registered mail with return receipt,

  • Sending through notary,

  • Sending through other methods specified in the KVKK, or

  • Sending the relevant form to info@heybie.com with secure electronic signature.

Your request will be concluded as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee determined by the Personal Data Protection Board will be charged.